FAQs

Making the decision to move into a new home is a difficult decision and can raise many questions. At Lighthouse Lodge Care Home, we want the transition to our home to be seamless and stress-free for both those who become residents and their loved ones. 

Whether it’s questions about admission, accommodation, or our all-inclusive activities programme, our helpful and friendly team based in our home in Merseyside is happy to assist with any queries you may have. To help, we have put together an extensive list of our most frequently asked questions, and should you have any further questions, please feel free to get in contact with us.

Care Questions

We support residents’ overall well-being at our Merseyside care home through the excellent care we provide, helping to ease any daily stresses associated with personal care, mobility, or medical needs. Beyond this, we nurture mental, physical and emotional well-being through our all-inclusive facilities and engaging activities, which enable residents to socialise, learn new skills and continue enjoying their favourite hobbies.

Above all, we encourage everyone to live their life the way they choose.

Our care plans are tailored to each individual and are reviewed as needs change, every month in-house or every 6 months formally, to ensure that they continue to fulfil residents’ needs and requirements if a resident’s care needs change.

We recognise that people’s health and well-being demands change over time and strive to provide a continuum of care, so our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.

Yes! We do offer respite care at Lighthouse Lodge Care Home from a minimum of 3 weeks.

Prior to admission, we will evaluate a person’s care needs and assess which of our care services are most appropriate. Respite care in Merseyside is suitable for those who have recently had an illness, injury or operation and cannot return to normal life straight away. It can also be arranged for someone who is caring for their loved one at home and who needs a well-deserved break.

At Lighthouse Lodge Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.

Facilities Questions

We provide a range of facilities for all of our residents at our Merseyside care home. Some of these include an in-house hair salon, as well as rooftop terraces, celebration suites, landscaped gardens and an activities programme for residents to pursue their hobbies and interests.

Yes, all of our bedrooms have access to a private en-suite wetroom including a sink, toilet and shower.

Residents are encouraged to participate in group activities and events by our fantastic teams of Activities Co-ordinators.

Examples of activities at our care home in Merseyside include pet therapy, arts & crafts, film nights, pamper sessions, gardening, exercise sessions, live entertainment, games, quizzes and much more.

Our in-house chefs and kitchen staff cater to all dietary needs, with a varied seasonal menu to choose from for breakfast, lunch, and dinner. We offer both hot and cold options, typically including sandwiches, soup, fish, roast dinners and more.

In addition, beverages and snacks are available throughout the day. Meals can be served in the dining area, a resident’s room or even in our communal gardens. We also have celebration suites that residents can hire to use for quality time with loved ones.

All of our residents are encouraged to bring their own furniture or personal items to make their rooms their own.

Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture and furnishings. Our maintenance team are also available to hang up any photos and help truly make residents’ rooms personalised to their preferences.

It’s the little additions to a room that can make all the difference.

Yes, we have a friendly, professional hairdresser who visits our salon regularly to provide residents with a variety of hair services so that they can look and feel their best.

Finance Questions

In England, care home fees are assessed based on the individual’s care needs and financial situation.

The assessment of care needs is carried out by the local authority, which will determine the level of care required and the type of care home that is appropriate. The financial assessment is also carried out by the local authority or by an independent financial advisor. It will take into account the individual’s income, savings, and assets to determine whether they need to contribute towards the cost of their care.

If the individual’s assets and income are below a certain level, they may be entitled to financial support from the local authority to help pay for their care home fees.

Get in touch with the team for more information.

When you pay your weekly care home fees at Lighthouse Lodge, this includes your accommodation, all meals, snacks and drinks provided, as well as any activities you participate in or facilities you use while you’re here. The fee also includes hair appointments, beauty treatments and local excursions. Some additional medical services, such as dental care or chiropody, may incur an additional fee. Contact the team for more information regarding this.

There are different methods for paying care home fees.

If the individual has been assessed as having eligible care needs and limited financial resources, the local authority may cover all or part of their care home fees. The amount of funding will depend on the individual’s means.

This funding covers the full cost of care, including accommodation and personal care. If an individual has sufficient income, savings, or assets, they may be required to pay for their care home fees themselves. In some cases, family members may choose to contribute towards the cost of care.

In some cases, the individual’s care home fees may be paid for by a combination of sources, such as local authority funding and self-funding.

Fees will be reviewed annually, and any change will be advised at least 4 weeks in advance of any change taking effect.

The current fee uplift is effective in April each year. For further information, please contact us.

If someone is having financial difficulties, we want to be able to help them in any way we can, whether that’s looking at different finance options or supporting them with making alternate arrangements.

Speak to our team about how we can support you.

All fees related to the care agreement will remain in place until 3 days after death. During this period, loved ones are required to remove all personal items from the room.

Get in touch with our team for more information.

General Questions

Yes. Lighthouse Lodge Care Home is regularly inspected by the Care Quality Commission to ensure our care home in Merseyside continues to meet a high standard of care in all areas of the home.

Yes, we allow prospective residents to schedule a trial stay from a minimum of 3 weeks so that they can experience what life will be like at Lighthouse Lodge before deciding to move in permanently.

Yes, we welcome all prospective residents and their families to tour our care home to ensure it’s right for them.

Allowing well-behaved pets to visit residents at our home is dependent on any allergies others may have who live in our home.

Please get in touch if you would like to discuss this in more detail.

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Life at Lighthouse Lodge Care Home

We want everything we do at Lighthouse Lodge to be driven by the needs, abilities and aspirations of our residents. In order to do this, we make sure that we get to know all our residents and their loved ones personally, not just when they arrive, but consistently throughout their stay. By understanding our residents’ interests and stories, we are able to tailor their journey to be as rich and fulfilling as possible.