At Athena Healthcare Group, our residents and their loved ones come first. We love to hear from residents, their friends and family about their experience at our homes.
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The Jubilee Party was fantastic. All residents had a wonderful time. The preparation and planning that has gone into it is admirable. All the staff have been amazing and so kind. The best event yet and the smiles on the faces of the residents prove it. Thank you for a fantastic day.
Friend of Resident, Lighthouse Lodge, June 2022
Fantastic care home offering a lovely range of facilities and spaces for the residents. Staff are close with the residents and clearly care a lot. My friend has been staying here for over two years and it’s been a fantastic home.
Friend of Resident, Lighthouse Lodge, May 2022
After a lot of heartache and research, we as a family decided it would be better and safer for our Dad to go into Lighthouse Lodge as he needed 24-hour care and we couldn't look after him 24-7. We decided on Lighthouse Lodge as it was new, clean, and has plenty going on for the residents. After being in there for 27 months we now know we made the right decision for him, from reception to management, cleaners to entertainment staff, nothing is too much trouble. Everyone there is on hand to help. Dad is always clean and tidy when we visit and we can pop in at any time, Covid-19 allowing. The staff treat him like family and look after him as good as we would do if he was at home, his room is spotlessly clean and tidy, the food and treats are great and most weeks there's a party going, no excuse needed. If we can't visit with Covid-19 restrictions, we know we can phone up at any time to ask how he is and know that if he's not ok a doctor would be called out to check him over.
Daughter of Resident, Lighthouse Lodge, April 2022
It was my Dad's birthday, the staff went above and beyond to make it special for him. They held a party for him, gave him a cake, there were gifts, and one of the staff bought him a balloon. It's these things that make the Lighthouse Lodge a very special place. All the staff take the time to learn about the residents and develop positive bonds with them. I have total confidence in the care provided by the Lighthouse Lodge. I can't recommend them enough.
Daughter of Resident, Lighthouse Lodge, March 2022
I was so worried about Mum going into a home, but it’s such a comfortable, cheerful and safe place. The thing I appreciate most is the real genuine care that all the staff give. Nothing is too much trouble for anyone, any queries are dealt with promptly and professionally. I really feel that all the staff are like family members to Mum and my family too.
Daughter of Resident, Lighthouse Lodge, March 2022
Our sister, who has young onset dementia, has lived at Lighthouse Lodge for over a year now. It is such a relief to us that she is safe. She is well cared for, entertained, given dignity, and she hasn't smiled so much for years. All of this is down to the staff. Individually, and as a team, they are heroes, and we are so grateful to each and every one. Thank you, the Facebook pictures are so valuable to us too.
Sister of Resident, Lighthouse Lodge, March 2022
My Mum has been living at Lighthouse Lodge since February 2021. She is well cared for, treated with dignity and kindness and loves the amazing views over across the river. Whilst it wasn't an easy decision to move Mum into care, the support that we've received from everyone at the home has reassured me that it was the right thing to do.
Son of Resident, Lighthouse Lodge, March 2022
My aunt is a resident at Lighthouse Lodge, and I can not speak highly enough of the care she receives. The staff are caring, and the accommodation, lounge etc is excellent. Nothing is a bother, and all her physical and medical needs are met to the highest standards.
Nephew of Resident, Lighthouse Lodge, March 2022
Carehome.co.uk Reviews
